Read our commonly asked questions
Gigo Swift is a logistics company offering fast, affordable delivery services, including last-mile, doorstep, and upcountry deliveries across Kenya.
Yes, Gigo Swift can deliver fragile items, ensuring they are handled with care during transit. We recommend packaging such items securely to prevent damage and inform our team about the fragile nature of the parcel during the booking process for extra precaution.
You can contact Gigo Swift through our customer service channels on Facebook, Instagram, or Twitter, where our team is ready to assist with your delivery needs.Phone: +254 705 721 612Email: info@gigoswift.com
Merchants can track their parcels with Gigo Swift through our real-time tracking system, accessible via a unique tracking link or code provided at dispatch. This allows them to monitor delivery progress from pickup to final delivery.
To send parcels with Gigo Swift, you can easily request deliveries through our Android or iOS app, allowing you to schedule pickups and track parcels right from your device. Alternatively, you can drop off parcels at any of our agent locations for efficient delivery. Our platform provides flexible options to suit your delivery needs.
Yes, Gigo Swift can hold your parcel for more than 3 days before home delivery. Just inform our team during the booking process, and we'll ensure your parcel is securely stored until you’re ready for delivery.
Yes, Gigo Swift can facilitate product exchanges for customers. Please contact our customer service team to arrange the exchange process, ensuring a smooth and efficient transaction.
Yes, you can register as a merchant with Gigo Swift even without a Facebook page. Simply visit our website or contact our customer service team for assistance with the registration process. We provide multiple options to help you get started.
Gigo Swift delivers a wide range of products, including documents, parcels, retail items, and personal goods. We cater to both individuals and businesses, ensuring safe and timely delivery for various types of items across Nairobi and upcountry.